What we back up
- Microsoft 365 backup
- Servers you own
- Tested restores
- Recovery plans
What it does
Microsoft 365 covered
Email, OneDrive, SharePoint and Microsoft Teams are backed up, so deleted or overwritten items can be recovered.
Servers and infrastructure you own
Servers and other infrastructure you own are backed up too, so a failed device does not mean starting again from nothing.
Restores tested
We test restores on a regular schedule and record the results, so you know restores have worked before you need one.
How it works
Backups run in the background, and we check that they work. Your team does not need to remember anything.
Backup does not cover third-party cloud line-of-business applications, such as case management or accounting systems. Ask each supplier how they back up your data, and we can help you check their answers.
We agree what to protect
We list the Microsoft 365 data and owned infrastructure in scope, and agree how often copies are taken.
Copies are taken automatically
Backups run on the schedule we set. Your team carries on working as normal.
We test restores
We restore sample data and check that it opens properly. Problems are found now, not during an incident.
You ask us to restore
When something is lost, you raise a request and we restore the files, mailbox items or server data you need.
Why it matters for legal, financial services and insurance firms
Law firms
Matter files and emails need to stay available and intact. Tested restores help you get files back after a mistake or an incident. IT for law firms
Financial services
Customer records and correspondence must stay recoverable. We back up the Microsoft 365 data and servers you own, so those records can be restored. IT for financial services
Insurance
Claims and policy records are hard to rebuild. Tested copies of your Microsoft 365 data and owned servers protect the records you rely on. IT for insurance
Other compliance services
Frequently asked questions
Is our Microsoft 365 data backed up?
Yes. Email, OneDrive, SharePoint and Microsoft Teams are included, so deleted or overwritten items can be recovered.
Are our line-of-business applications backed up?
Not by us. Backup does not cover third-party cloud applications, such as case management or accounting systems. Ask each supplier how they back up your data.
How do we get data back?
Raise a request with our helpdesk. We restore the files, mailbox items or server data you need, and confirm once it is back.
Are restores tested?
Yes. We test restores on a regular schedule and keep a record of the results.